This integration connects Daktela with an Ericsson-LG iPECS PBX system. Its primary purpose is to automatically synchronize the list of telephone devices (extensions) from your iPECS PBX into Daktela.
This backend sync allows your company to continue using your existing iPECS hardware desk phones as Daktela devices, preserving your hardware investment while leveraging Daktela's advanced contact center features.
This is a custom, technical integration that is configured by a Daktela technician. The process involves creating a custom script that periodically fetches the device list from the iPECS system via its API.
You will need to provide the Daktela technician with access credentials for your iPECS PBX, including the IP address or hostname, a username, and a password.
