PRAGUE, Sep, 18. 2023 – Daktela, a leading provider of cloud contact center software and communication solutions, is yet again thrilled to announce its recognition as a high performer in the Grid® Report by G2, the trusted platform for software and service reviews.
This latest recognition marks another milestone in Daktela’s journey to excellence, following Daktela’s introductory entry in the G2 Summer Report where they also secured High Performer status.
G2’s Grid Reports, revered for their meticulous analysis and invaluable insights, serve as a compass guiding businesses in their software and service decisions. Daktela’s consistent high-performance standing reaffirms the company’s unwavering commitment to delivering top-tier products and services.
“We are once more honored to be recognized as a high performer in G2’s Grid Report,” said David Hájek, Co-founder and Head of Global Expansion at Daktela. “Receiving this accolade in succession for both Fall and Summer 2023 underscores the relentless dedication of our team and the trust bestowed upon us by our esteemed clients.”
Daktela’s cloud contact center software empowers businesses to streamline customer interactions, enhance agent productivity, and deliver unparalleled customer experiences. Equipped with advanced features and an user-friendly interface, Daktela enables organizations to optimize their customer service operations seamlessly.
G2’s recognition of Daktela as a High Performer both in Fall and Summer reflects the company’s unwavering commitment to innovation, customer experience, and the relentless pursuit for excellence in the industry.
For further information about Daktela and its comprehensive range of cloud contact center software and communication solutions, visit www.daktela.com.
Daktela, established in 2005 and headquartered in Prague, Czech Republic, offers one app for all business communication needs. Daktela solutions can handle teams of all sizes, offering features ranging from cloud telephony to omnichannel contact center solutions that support voice, email, SMS, web chat, and social media. It currently serves and is trusted by over 1200 customers globally. Daktela has local offices in the UK, Poland, Slovakia, Hungary, Romania, and Serbia, along with resellers operating in several other countries.
