As an open solution, the Daktela platform provides pre-built integration tools for popular CRM, e-shop, WFM, and back-office systems. Some integrations can be activated directly in the Daktela interface with just a few clicks, while others include a smart phone bar within the application.
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Integrate your external app in a pop-up window.
Display your external app in agent activities in Daktela.
API calls enabling communication between Daktela and your system based on events.
